How fast is your shipping?
We normally ship 1 business day after cleared payment domestically using USPS Express Mail Overnight and 2 business days internationally using DHL International Priority. International buyers are responsible for all duties and taxes.
What is your return policy?
Your satisfaction is important to us. If you are not satisfied with your purchase, return the unworn product including all attached tags within seven (7) days of receipt for a refund minus shipping (if applicable) and a 15% G.I.A. recertification fee. If G.I.A. does not recertify the product, it will be returned to you and no refund will be given. If any tags are missing or detached from the product, you will receive stated refund minus a 25% restocking fee.
Do you have a business license?
Yes. Please use the contact seller/ ask seller a question link to ask us for a copy. We will be more than happy to email it to you. It is quickly verifiable with the State of Hawaii.
Are there delays shipping from Hawaii rather than the mainland US?
Unfortunately, there is no true overnight delivery from Hawaii unless you live in Washington, Oregon, California, Western Nevada, and Northern Arizona. Since the time zones work against us, all shipping companies will guarantee second (2) day arrival. These rules apply to FedEx, USPS, DHL, UPS, and all other small shipping companies. There is overnight delivery to Hawaii because the time zones work in our favor.